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In the Arena: Grit, Teams, and Value Streams in Lean Entrepreneurship

When our editorial team and I discussed product centric entrepreneurship as a potential Design Brief theme, my first thought was, Is there another kind? If you define “product” as the value you create...

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A Personal Pursuit of Problem-Solving 

Josh Howell and Mark Reich, LEI President and Chief Engineer Strategy, respectively, talk with Sal Sanchez, a Toyota veteran and TPS coach with LEI. Sal’s Toyota career began at New United Motor...

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Lean Without Daily Management? Here’s What Happened at Starbucks

My first experience with lean came as an employee of the Starbucks Coffee Company. In 2007, I was managing a café for Starbucks in Portland, Oregon. I had been hired as a barista a few years earlier...

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The Power of Problem-Solving

In June, The Management Brief began a two-month focus on problem-solving, examining this necessary element of continuous improvement from three perspectives: a lean expert and well-known author on the...

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The Limits of Process Improvement: A Lesson from Kroger, a Major Grocer

My second lean transformation experience came shortly after joining LEI in 2013, but before I was introduced to the Lean Transformation Framework. I was assigned as a lean coach at The Kroger Company,...

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The Toyota Triangle and Problem-Solving 

Josh Howell, LEI President, and Mark Reich, LEI Chief Engineer Strategy, join Olivier Larue, President of Ydatum, and discuss the Toyota Production System (TPS), the three elements embedded within TPS...

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Finally, a Lean Transformation for the Entire Enterprise

I was more experienced with lean transformation by the time I started working for Legal Sea Foods in Boston, Massachusetts. I had seen what was possible when value-creating teams on the frontline...

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Show Respect by Exploring Problems with Your Workers

Nearly two decades ago, Jim Womack, LEI Founder and Senior Advisor, told the lean community about the dual benefits of a shared problem-solving workplace: operational outcomes that far exceed those...

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Two Big Takeaways from Three Lean Transformations

A couple of key reflections stand out from my experiences at Starbucks, Kroger, and Legal Sea Foods. I’ve also seen the possibilities of a complete lean management system on a recent trip to Toyota....

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AI to Empower People: Fabrice Bernhard on Using AI to Improve Product...

In this episode of The Design Brief, we speak with Fabrice Bernhard. Fabrice is cofounder and chief technology officer of Theodo, a leading tech consultancy in Europe, and coauthor of The Lean Tech...

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